Privacy Policy

The Information We Gather

Here’s what we might collect from you:

• Your full name
• Ways to contact you (email, phone, physical address)
• Driver’s licence info
• Payment details
• Proof of insurance
• Your rental history and preferences

How We Get This Information

We collect your details in these ways:

• When you book with us.
• When you reach out via email, phone, or other methods.
• When you give us documents like proof of insurance or ID.
• When you interact with our website or other online tools.

Why We Use Your Information

Here’s how we put your details to work:

• To handle and confirm your bookings.
• To check if you’re eligible to drive and have valid insurance.
• To send you updates about your rental.
• To make sure you’re sticking to our Terms and Conditions.
• To refine our services and make your experience better.

Who We Share It With

We don’t sell your details—ever. But we might share them in these cases:

• If the law or authorities require it.
• To process payments through banks or payment systems.
• To help with insurance claims or disputes.

How We Keep It Safe

We’ve got measures in place to protect your personal details:

• Digital info: Stored on secure servers.
• Paper documents: Locked away and shredded when no longer needed.
• Only authorised personnel can access your data.

How Long We Keep It

We hold on to your data only as long as needed to:

• Complete the purpose it was collected for.
• Meet legal or regulatory requirements.
• Handle disputes or enforce our Terms and Conditions.

Your Choices and Rights

You can:

• Request access to your personal info.
• Ask us to correct anything that’s wrong or missing.
• Request deletion of your data unless legal obligations prevent it.
• Opt out of marketing messages anytime.

Cookies and Site Tracking

Our website uses cookies to improve your experience and collect data for analytics. By continuing to use our site, you agree to this. You can adjust your cookie preferences in your browser settings.

Microsoft Clarity

To see how people use our site, we use Microsoft Clarity, which helps us make things better. By using our website, you agree to let us and Microsoft collect and use this information.

Updates to This Policy

We can change this Privacy Policy whenever we need to. Changes will apply as soon as they’re posted on our website. Check back often to stay in the loop.